Graphlogic.ai documentation

How to succesfully train your Agent

Additional training of the Agent from the Analytics tab

The

@Platform⁠

provides the ability of semi-automatic additional training of

@Agent⁠

s using

@Request⁠

of Interlocutors.

To view the

@Request⁠

s recognized and not recognized by the

@Agent⁠

, go to the

@Analytics Tab⁠

In the filters, in the

@Agent⁠

s field, select the

@Agent⁠

which needs to be further trained. Set up other filters if necessary.

To activate the used filters, press the SHOW REPORTS button.

The Status column displays two types of statuses: recognized (if the

@Request⁠

is recognized by the

@Agent⁠

and assigned to one of the

@Intent⁠

s) and unrecognized (if the

@Request⁠

is not recognized, the

@Agent⁠

could not assign it to any of the

@Intent⁠

s).

⁠

Additional training of the Agent using unrecognized requests

Select the

@Request⁠

that the

@Agent⁠

did not recognize and click on the arrow icon next to the unrecognized status.

⁠

The window for adding a

@Request⁠

to the

@Intent⁠

will open.

⁠

In the

@Intent⁠

field, select one of the existing

@Intent⁠

s, in the

@Training Dataset⁠

of which you want to add the selected

@Request⁠

. Save your changes by clicking the Add button.

⁠

If the

@Request⁠

does not belong to any of the existing

@Intent⁠

s and you need to create a new one, enter a name for the new

@Intent⁠

in the

@Intent⁠

field and click the New intent button. Afterwards the Add button will become active. Click it to add the

@Request⁠

to the

@Training Dataset⁠

of the new

@Intent⁠

⁠

If necessary, the

@Request⁠

in the Request field can be edited.

If the Mark as resolved checkbox is checked, this

@Request⁠

will be marked as Resolved in the

@Request⁠

Table. This allows you to track which of the

@Request⁠

s have already been viewed.

If you do not want to add a

@Request⁠

to any of the

@Intent⁠

s, but want to indicate that the

@Request⁠

has been reviewed, manually check the Resolved column.

⁠

Additional training of the Agent on incorrectly recognized requests

If a

@Request⁠

has a recognized status in the Status column, but an incorrect

@Intent⁠

is specified in the

@Intent⁠

column, this

@Request⁠

can be added to the

@Training Dataset⁠

of the desired

@Intent⁠

. Then in the future the

@Agent⁠

will assign such a

@Request⁠

to the correct

@Intent⁠

To do this, similar to the case with unrecognized

@Request⁠

s, follow the arrow opposite the recognized status. Select the

@Intent⁠

that the

@Request⁠

belongs to, or create a new one. Check Mark as resolved and click Save.

Important: in order for the changes to take effect, do not forget to retrain your
@Agent⁠
using the Train button in
@BotBuilder⁠
.

Additional training of the Agent using unrecognized requests

Additional training of the Agent on incorrectly recognized requests

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