Skip to content
Graphlogic.ai documentation
More
How to use Chat Context in your Agent
Channel context variables
@Channel Variables
@Chat
@End Channel
@End Channel
@Agent
@Conversation
@Bot User
@Dialog
@Chat
Channel context variables
Name
Description
Always in context
Never empty
Format
Editing by a user
1
channel_visitor_id
ID of or in an
@Bot User
@Chat
@End Channel
Yes
No
text: depends on an
@End Channel
Disabled
2
channel_conversation_id
ID of or in an
@Dialog
@Chat
@End Channel
Yes
No
text: depends on an
@End Channel
Disabled
3
channel_visitor_firstname
‘s name in an
@Bot User
@End Channel
Yes
No
text: depends on an
@End Channel
Disabled
4
channel_visitor_lastname
‘s surname in an
@Bot User
@End Channel
Yes
No
text: depends on an
@End Channel
Disabled
5
channel_visitor_account
‘s accountvin an
@Bot User
@End Channel
Yes
No
text: depends on an
@End Channel
Disabled
6
channel_visitor_phone
‘s phone in an
@Bot User
@End Channel
Yes
No
text: depends on an
@End Channel
Disabled
7
channel_visitor_email
‘s email in an
@Bot User
@End Channel
Yes
No
text: depends on an
@End Channel
Disabled
8
channel_visitor_source
the source from which the came to the (for example, utm tags)
@Bot User
@End Channel
Yes
No
text: depends on an
@End Channel
Disabled
9
channel_visitor_auth
Authorization data of the
@Bot User
Yes
No
text: depends on an
@End Channel
Disabled
10
channel_visitor_location
‘s location in an
@Bot User
@End Channel
No
string
Disabled
11
channel_message_id
message ID in
@Chat2Desk
No
Yes, when in context
string
Disabled
12
channel_message_recipient
A in is an operator; its id is written to this variable
@Bot
@Chat2Desk
Yes
Yes
string
Disabled
13
channel_webhook_url
Channel webhook URL from settings
@End Channel
Yes
Yes
string
Disabled
14
channel_webhook_token
Channel webhook Token from settings
@End Channel
Yes
Yes
string
Disabled
15
channel_reply_to
Message that was replied to in Telegram
Yes
No
string
Disabled
There are no rows in this table
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.