How to create your Agent

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Communication state. Continue Conversation option

@Communication State
is the point in the
@Script
where the
@Agent
is currently located.
@Communication State
is not necessarily a
@Slot
, it is precisely the position of the
@Agent
in the
@Script
when communicating with the
@Bot User
. So, for example, in a
@Complex Slot
@Slot Filling
, the transition to each question inside the
@Slot
is a change in
@Communication State
. At each moment of time, the current
@Active Dialog
is in a certain
@Communication State
, including at the time of
@Closing Dialog
.
When the
@Dialog
is closed according to the
@Script
, the
@Communication State
can be saved in the
@Chat
, and the next
@Dialog
in this
@Chat
will continue from the saved
@Communication State
, if this is provided by the
@Agent
settings — the
@Continue Conversation
option in the
@Agent
settings menu.
In order to activate the action of the
@Continue Conversation
option, it is necessary to train / retrain the
@Agent
.
The
@Continue Conversation
option is part of the
@Script
and is exported in the
@Agent
's configuration file, i.e. if you export the configuration file and import it back into the
@Platform
, the status of this option will be saved.
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