Agent usage

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Limits

The
@Platform
has limits on certain events. The table below shows all the limits and what happens when they are exceeded.
Limits
Limit
Amount
Limit Object
In (period of time)
Application area
Exceeding the limit
1
Limit on incoming messages
3
@Project Channel
request
second
@Company
: the limit applies to the
@Company
, i.e. all
@Incoming Request Slot
s to the channels of all
@Agent
s of the
@Company
are summed up and the limit is checked
@Platform
sends response: HTTP status: 429
The user's message is not processed by the
@Platform
2
Limit on
@Incoming Request
s
20
webhook requests
second
@Company
: the limit applies to the
@Company
, i.e. all
@Incoming Request Slot
s for
@Incoming Request Slot
webhooks from all
@Agent
s of the
@Company
are summed up and the limit is checked
@Platform
sends response: HTTP status: 429
3
Limit on mailing requests
20
webhook requests
second
@Company
: the limit applies to the
@Company
, i.e. all
@Incoming Request
s for
@Notification
webhooks of all
@Company
@Agent
s are summed up and the limit is checked
@Platform
sends response to
@Mailing Request
: HTTP status: 429
4
Limit on the number of iterations of the cycle per minute per
@Company
200
iteration in the
@Repeat
loop
minute
@Company
: the limit applies to all running
@Repeat
cycles in all all
@Agent
s of the
@Company
Exit to
@Repeat Limit
5
Limit on the number of iterations of the cycle of one
@Repeat
@Slot
500
iteration in the
@Repeat
loop
one hit in the
@Repeat
slot
one hit in the
@Repeat
slot
Exit to
@Repeat Limit
6
Limit on the size of the received body in the
@Incoming Request
10 KB
body size
If the body received in
@Incoming Request Slot
is more than 10 KB, then it is replaced with an empty {}.
7
Limit on the size of the received body in
@Notification
10 KB
body size
If the body received in
@Notification
is more than 10 KB, then it is replaced with an empty {}.
8
Limit on the size of the received body in response to an
@External Request
100 KB
body size
If the body is more than 100 KB, {”error”:”received body is too big, max 100kb allowed”}is written to the
@raw_response
variable
If the body is larger than 2 KB, but less than 100 KB, {”error”:”received body is larger than 2kb, you can parse it in External Request settings, but it will not be copied to raw_response”}is written to the
@raw_response
variable
9
Limit on the number of
@Vocabulary
s in a
@Company
40
@Vocabulary
@Company
When attempting to upload the 41st
@Vocabulary
to the
@Company Resources
, an error will occur with the text You have exceeded the maximum number (40) of vocabularies. and the
@Vocabulary
will not be uploaded to the
@Platform
.
10
Limit on the number of
@Entity
s in a
@Vocabulary
10000
@Entity
s in a
@Vocabulary
@Vocabulary
When attempting to upload a
@Vocabulary
with more than 10,000
@Entity
s in the
@Company Resources
, an error will occur with the text Entity count must be less than 10,000. and the
@Vocabulary
will not be uploaded to the
@Platform
.
11
Limit on the number of
@Synonym
s in an
@Entity
in a
@Vocabulary
500
@Synonym
s in an
@Entity
in a
@Vocabulary
@Entity
s in a
@Vocabulary
When attempting to upload a
@Vocabulary
with more than 500
@Synonym
s in at least one
@Entity
in the
@Company Resources
, an error will occur with the text Synonym count must be less than 500 (row <row number containing more than 500 synonyms>. and the
@Vocabulary
will not be uploaded to the
@Platform
.
There are no rows in this table
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