How to deploy your Agent to channels

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Markdown support in Agent End Channels

@Markdown
is a text markup language used to indicate formatting.
@Markdown
is supported by various
@End Channel
s, i.e.
@Markdown
-tagged text sent by the
@Agent
can be displayed to the
@Bot User
in formatted form.

Using Markdown in Slots

Types of
@Slot
s that support
@Markdown
:
Slot type
Description
Markdown is allowed
1
Text
The text
@Slot
allows you to display a text message contained in the TEXT LIST field of this
@Slot
on the
@Bot User
’s screen.
Yes
2
Attachment
The
@Attachment
@Slot
is intended for sending attachment files of the specified type from the
@Agent
to the
@Bot User
. For example, using this
@Slot
you can send an audio, video or image to an
@Bot User
, which will be displayed correctly in the messenger with a preview.
Yes
3
Slot Filling
The
@Slot Filling
@Slot
allows you to collect the
@Bot User
's answers to specific questions and store these answers in
@User Context Variables
. Unlike the “Text - Wait For Reaction - Memory” combination,
@Slot Filling
allows you to collect several
@Bot User
answers to several
@Agent
questions using only one
@Slot
.
Yes
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Final channels with Markdown support

@Markdown
support in
@End Channel
s:
Functionality
Channel
Availability
Description
1
Markdown usage
Jivo
Partially
Supported in widget. Whether
@Markdown
text appears in other channels depends on the channels themselves.
The following markup types are supported:
*italics*
_italics_
__bold font__
*__bold italics__*
[link](http://www.example.com/)
Known features: Telegram and VKontakte do not support
@Markdown
, the text arrives without markup.
2
Markdown usage
Telegram
Yes
Works according to
3
Markdown usage
Edna Chat Center
Partially
Supported in widget. Displaying
@Markdown
text in other channels is not supported.
The following markup types are supported:
*italics*
_italics_
__bold font__
*__bold italics__*
[link](http://www.example.com/)
`inline code`
4
Markdown usage
Chat2Desk
Partially
Supported in widget. Whether
@Markdown
text appears in other channels depends on the channels themselves.
The following markup types are supported:
*italics*
_italics_
__bold font__
*__bold italics__*
[link](http://www.example.com/)
5
Markdown usage
Microsoft Teams
Yes
6
Markdown usage
Edna Pulse
Yes
The following markup types are supported: *bold font* _italics_ *_bold italics_*
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