Graphlogic.ai documentation

How to use Chat Context in your Agent

Context Variables

⁠

@Context Variable⁠

s — variables stored in the

@Chat⁠

and available for reading and modification by the system according to the logic embedded in the

@Script⁠

@Platform⁠

@Context Variable⁠

can be part of the text sent by the

@Agent⁠

(for example, in the

@Text⁠

@Attachment⁠

@Slot⁠

s) or to an external system via an

@External Request⁠

. The entire set of

@Context Variable⁠

s is called the

@Chat Context⁠

Types of variables

⁠

@System Context Variables⁠

are variables created by

@Platform⁠

in the

@Chat⁠

for service purposes and to ensure the operation of the

@Script⁠

@System Context Variables⁠

are not editable by the user, but are available for viewing and use in the

@Script⁠

. More details:

System context variables⁠

⁠

@Channel Variables⁠

— metadata from the

@End Channel⁠

⁠

@Context Variable⁠

, which the

@End Channel⁠

transmits to the

@Agent⁠

during the

@Conversation⁠

process. Usually, these are data about the

@Bot User⁠

and internal identifiers of

@Dialog⁠

s and

@Chat⁠

s of the final software. More details:

Channel context variables⁠

⁠

@User Context Variables⁠

— created and modified by the user on certain sections of the

@Script⁠

, are always available for editing in the

@Script⁠

. Read more:

User context variables⁠

Context Inheritance

@Context Variable⁠

created in an

@Dialog⁠

is available in all subsequent

@Dialog⁠

s of this

@Chat⁠

, until such a

@Context Variable⁠

is deleted by the system logic (relevant for

@System Context Variables⁠

The

@Dialog⁠

receives a

@Context Variable⁠

in the form in which such a

@Context Variable⁠

was last recorded in previous

@Dialog⁠

s of this

@Chat⁠

Types of variables

Context Inheritance

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